Moonlight Aquatics

Shipping and live-arrival policy

Policy last checked: Mar 24, 2026

• Carrier: UPS/FedEx overnight service
• Ship days: Next available Mon/Tue/Wed; orders after Wed morning ship Monday
• Transit type: UPS/FedEx next-day described
• Published regions: US only
• Exclusions: No international shipping
• Guarantee: Vendor policy window
• When to contact the store: Photo/video claim within 1 hour of first delivery attempt
• Live-arrival (DOA) window: 1 hour after first delivery attempt
• What to do if a fish arrives dead: Submit DOA proof per shipping policy and product page terms
• What the store requires: Photo/video evidence; fish cost only; no coverage for carrier delay/damage
• Unopened bag requirement: Required
• First delivery attempt requirement: Required
• Coverage: Ships to US
• Store contact: chang@moonlightaquatics.com
• Store listings: View store listings

Consistency flag: true

Strengths and limits

• Strength: Published base shipping around $45.00
• Limitation: Coverage limited to US

Current listings

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